Customer portal
One place for every customer relationship.
Their requests, their invoices, their documents, their products, their messages. Signed in, so the assistant can actually look at their account instead of asking them for a reference number they do not have.
Authentication is what unlocks good answers
Almost every genuinely useful support answer is about this customer's own account. A portal session is what makes "your refund is scheduled for Thursday" possible instead of "refunds take 3-5 days".
One login, not one per product
A customer should not collect a separate account for support, billing and documents. The portal sits behind whatever identity they already have with you.
It renders on your own site
The portal appears under your domain and your design. A customer bouncing to a third-party branded support site is a customer who wonders who they are dealing with.
In this area
5 pages under Customer portal.
Each one is its own surface in the product, and each one is here because it does something the others do not.
Their requests
Every case they have open, with an honest status.
ReadInvoices & documents
The paperwork customers ask for most, available without asking.
ReadMessages
The conversation, in one place, from the customer's side.
ReadAccount details
What they have, what they pay, who their contacts are.
ReadOn your own site
The portal under your domain, in your design.
ReadThe rest of Resolivo
This is one part of one loop.
Take better care of every customer.
Give your team the context, knowledge and AI they need to resolve problems properly — and know who needs attention before they ask.
Keep the mailbox you already use · The AI is never metered · [email protected]